Employment Services Centre
INTERNAL/EXTERNAL JOB POSTING NO. 14-17
Are you passionate about connecting people with jobs they feel successful in?
Do you thrive on building collaborative relationships with
employers in the community?
Family Services of Greater Vancouver
FSGV is a not for profit agency where we work to inspire and support those in our community who need help
to reach their full potential: children are nurtured, youth find optimism, adults feel empowered, and parents
make choices that build strong families.
Since 1928, Family Services of Greater Vancouver has been helping families through challenging times. Last
year we supported more than 13,000 people to create possibilities for themselves through professional
counselling, therapy, education, advocacy, planning, employment support, and other community services.
Join us to build healthy, vibrant, tomorrows for our communities!
Employment Services Centre
Family Services of Greater Vancouver, in collaboration with their partner service providers, work together to
deliver the Employment Program of BC (EPBC). Through shared expertise, we strive to provide exceptional
employment services to downtown Vancouver and the surrounding community at the WorkBC Employment
Services Centre, Vancouver City Centre. We support individuals to obtain employment and assist employers
to find employees as quickly as possible.
As a skillful collaborator and strength-finder, you will build relationships with employers, community agencies
and diverse clientele to create opportunities, partnerships, and employment success stories. You will match
needs with services, supports, and possibilities, tracking it all to demonstrate value and maximize revenue.
Education and training: Undergraduate degree in related field, i.e. psychology, education, business,
marketing, social science. Job Club Leadership and/or Coaching certification preferred. Job Developer
training and/or certification an asset. CCDP designation recommended.
Experience developing and maintain contacts, building relevant community networks, and growing them
into long lasting and viable employer contacts.
Experience working with highly diverse clientele, including persons with varying abilities.
Experience assessing and identifying employers’ hiring and related employment support needs.
Experience managing high volumes of client data; effective documentation of the job development
Job Specific Knowledge and Skills:
Relevant knowledge of career development theories, models, and principles and practices of
Knowledge of specialized populations and ability to match community/employment resources to meet
Ability to work in a revenue-generating framework and set strategies to improve outputs.
Familiar with federally and provincially funded employment programs, employment strategies, labour
market information, and community resources.
Knowledge of human resource strategies: recruitment trends and techniques, training and development.
Familiar with outcome-based placement strategies to promote and place clients.
Commitment to Excellence: Focuses personal efforts on achieving results consistent with the organization’s
objectives; works with high accuracy and attention to detail; completes tasks to a high standard of quality
and excellence. Manages time and high-volume work accurately and efficiently; identifies and prioritizes
tasks, develops and implements plans ensuring optimal use of resources, evaluates and documents
outcomes, and adjusts activities in order to achieve objectives.
Personal Effectiveness: Maintains effectiveness in the face of stress, change and challenging situations,
demonstrating both adaptability and a commitment to learning. Is aware of own assumptions, values,
principles, strengths and limitations and acts consistently with integrity and in alignment with relevant ethical
guidelines. Demonstrates personal accountability and congruent behaviour.
Collaborative Communication: Establishes connection and rapport quickly with others. Builds and maintains
relationships based on mutual respect and trust, appropriate sensitivity and transparency, empathy, and
compassion with clients, colleagues, professional associates and the greater community. Encompasses skills
of tact, diplomacy and sensitivity in all encounters with others. Works collaboratively with others and
demonstrates cultural agility; responding skillfully to people from all backgrounds.
Personal Leadership: Demonstrates ability to lead, motivate, influence and support others, regardless of rank
or role. Demonstrates confidence, presence, and good judgment. Identifies and deals with issues proactively,
creatively and persistently. Takes initiative and seeks innovative approaches where possible, seizing
opportunities that arise.
As the ideal candidate, you also bring:
A sense of humour, initiative, and enthusiasm. You enjoy working with a culturally diverse client group as well
as a culturally diverse team. Collaboration and partnership come naturally to you as you engage in daily tasks
related to our work and environment.
RESUMES TO: Padma Jayamaha, Client Services Manager
SALARY/PAY GRADE: $3,727.00/month (GS 9, Step 1) Full-time; 35 hrs/week
START DATE: TBD
CLOSING DATE: February 24, 2017, 5:00 pm