Position Title: Aboriginal Housing Outreach Worker (AHOP)
Reports to: Louise Sallai, Housing Programs Manager
Classification: Term certain ending March 31, 2020 – 30 hours per week.
Schedule: Fixed days, some evenings and weekends
Rate: Dependent on experience
The Fraser Region Aboriginal Friendship Centre Association is a non-profit organization that provides a
diverse range of culturally safe and supportive services to Aboriginal people in Surrey and the Fraser
Valley including women, children, and families impacted by violence and abuse. The Friendship Centre
works from a decolonizing perspective, and as such, works to strengthen family bonds between
generations and within the family.
Working within the context of a client centered care approach and the vision/values of the FRAFCA, the
AHOP worker will:
Provide client support to our urban Indigenous community
Complete intakes, referrals and use the HiFiS data base and VAT tool.
Provide supports to help clients in obtaining their basic needs such as shelter, recovery homes,
transition homes, assistance with medical appointments, housing, employment and personal
Conduct street outreach on a regular basis to inform the community of FRAFCA’s programs and
Provide cultural supports and services to assist in healing for individuals, families, and our urban
Have a solid understanding of the historical and current effects of:
o intergenerational and direct effects of residential schools
Actively participate in FRAFCA events, such as but not limited to: cultural workshops/youth
night, outreach events, NIPD, and homeless counts. This can include evenings and weekends.
College Certificate or Diploma in Social Services or relevant equivalent
Minimum 1 years’ experience in with vulnerable individuals or families or a combination of
relevant education and experience
Previous experience working with the urban Indigenous community
Must have a broad-based knowledge of the family and social issues that urban Indigenous
people face today, including the inter-generational impact of the residential school system on
Indigenous families and communities
Must posses some knowledge of Aboriginal culture and traditions
Current First Aid training
Must demonstrate a good working knowledge of community resources in Surrey and
surrounding communities, particularly Indigenous-specific resources
Fraser Region Aboriginal Friendship Centre Association (FRAFCA) “Support services and
initiatives promoting economic prosperity, improving the health and well-being of
Aboriginal people since 1996.”
Must have strong written and oral communication skills, including the ability to compile
accurate records and prepare reports
Willingness to participant in OH&S committee for a term certain period
Must have a personal support system and self care plan in place
KNOWLEDGE, SKILLS, AND ABILITIES
Sound understanding of available housing, income support and related agency/government
assistant programs in Surrey community.
Demonstrated ability to perform proactive community outreach activities.
Excellent interpersonal communication skills to connect with individuals, funded agencies, and
other stakeholders to meet reporting requirements and standards. Able to establish and
maintain effective working relationships with coworkers, clients and community agencies.
Able to exercise discretion, compassion, and empathy, and maintain confidentiality.
Able to work independently and utilize sound judgement to perform all assigned duties with
Results focused to meet high standards of performance, able to monitor progress towards goals
and adjust plans as required.
Ability to build organizational trust in his or her own professionalism, integrity, and expertise.
A confident self-starter, able to meet challenges, and to overcome obstacles.
Experience working independently in a fast-paced environment with competing demands and
Knowledge and understanding of Indigenous cultures and traditions and ability to work with
culturally diverse people. Familiarity with First nation, Metis and Inuit communities in Surrey
and surrounding area, and issues and challenges facing those choosing to move to urban
centres, is an asset.
Knowledge of Microsoft Office software database programs.
Must pass criminal record check including vulnerable sector clearance.
CLOSING DATE: Open until suitable candidate is found.
APPLICATION PROCEDURE: Please send your (1) resume; and (2) cover letter by fax, hand delivery, or
email marked attention, Annette Christopher at:
Email: firstname.lastname@example.org or
1. Please CLEARLY Identify the position code AHOP2019 in the header of your email; fax, and
2. We thank all that apply, but only those selected for interview will be contacted.
*****Pursuant to S. 41 of the BC Human Rights Code, preference may be
given to Aboriginal Applicants.