The purpose of the Student Policies is to provide clear expectations of appropriate academic and non-academic conduct for all students at Rhodes Wellness College.
- ACADEMIC PROBATION POLICY
- ADMISSION POLICY
- ASSIGNMENT COMPLETION POLICY
- ATTENDANCE POLICY
- CREDIT TRANSFER POLICY
- DISMISSAL AND CODE OF CONDUCT POLICY
- GOOD STANDING POLICY
- DISPUTE RESOLUTION AND GRADE APPEAL POLICY
- LANGUAGE PROFICIENCY ASSESSMENT POLICY
- PRIOR LEARNING ASSESSMENT POLICY
- REFUND AND WITHDRAWAL POLICY
- PAYMENT POLICY
- SPECIAL NEEDS ACCOMMODATION POLICY
- WORK EXPERIENCE AND FIELD PLACEMENT POLICY
ACADEMIC PROBATION POLICY
Where a student fails to demonstrate skills or academic competency in one or more courses, such that there is a reasonable risk the student may not meet the grading standard or threshold required to successfully pass the course, Rhodes Wellness College may place the student on academic probation.
Academic probation is a formal written warning from Rhodes Wellness College establishing minimum criteria that the student must achieve in order to continue studies beyond the semester in which academic probation is delivered.
Rhodes Wellness College (the “College”) is committed to enrolling students who meet program admission criteria and who are likely to succeed in achieving their education and career goals. For admission to the College, an applicant must meet the following criteria:
- Reach the age of majority (19 years old in British Columbia) or provide to the College the written consent from the applicant’s parental/guardian consent.
- Submit a resume with three references.
- Demonstrate spoken and written proficiency in the English language consistent with the proficiency of a high school graduate, as – evidenced by a written personal statement and a one – on – one screening interview (see also the Language Proficiency Assessment Policy)
- International study permit/student visa, if applicable
- A minimum of 12 months prior sobriety is required to be verified during the interview. The College’s representative may require the applicant to provide a letter to the College confirming the applicant’s sobriety from a counselor.
*If an applicant does not meet our minimum admission requirements, the requirements cannot be waived by either the College or the applicant.
ASSIGNMENT COMPLETION POLICY
Late assignments will have 5% per day deducted from the final assignment mark (e.g. If an assignment is out of 10 marks, and it is handed in late by one day, there will be 0.5 mark deducted from the total mark given by the instructor). An assignment will be considered late if it is handed in past the time established by the instructor, or if no time is established, then 5pm on the day it is due.
All assignments must be submitted in order to complete and pass each course at Rhodes Wellness College. Students, who are unable to complete the course requirements due to medical or personal circumstances, are responsible for making alternate arrangements with their instructor or the Senior Education Administrator and providing supporting evidence that may be requested by Rhodes Wellness College.
Final Practicum Completion Date:
Students must confirm their practicum placement no later than four weeks prior to their scheduled practicum date as stated in their contract.
Students will have five weeks (for Life Coach Diploma &Wellness Counsellor Diploma) and six weeks (for Addictions Counsellor Diploma & Professional Counsellor Diploma) to fully complete their practicum, and then will return for their final classes. Students must complete their practicum prior to returning for their final classes.
If a student is unable to complete their practicum within this time frame due to medical or extreme personal circumstances, they will be required to write a letter requesting to be enrolled in an extra semester. The letter will explain the circumstances and include documentation to support the request. If the request is approved, the student will be given a new contract and program completion date. A fee of $2000.00 may be charged if the circumstances do not meet the criteria. Each request will be considered on an individual basis.
Students are responsible for making these arrangements with the Career Development Coordinator or Program Manager and provide any supporting evidence that may be requested by Rhodes Wellness College. If students do not make these arrangements, their program will be considered incomplete.
The minimum attendance required of every student is 80%; a student must not miss more than 20% of the student’s enrolled classes, calculated by instruction unit and in aggregate. Attendance is measured and calculated in ¼ day increments.
If a student provides reasonable proof of medical illness, family or personal emergency, the College may excuse the absence. It is the student’s responsibility to request that an absence be treated as excused and to provide sufficient and credible evidence in support of this request.
Where a student’s attendance drops below 80% due to one or more excused absences, the student must make arrangements with the instructor(s) or the Senior Educational Administrator to ensure that the student meets the class learning objectives and meets all class requirements.
Sometimes a student obtains funding from an individual entity, body or agency whose minimum standard for attendance or for justifying and documenting an absence that differs from those of Rhodes Wellness College; in those cases, the student must meet both the College’s standards and those imposed by the funding body.
CREDIT TRANSFER POLICY
Rhodes Wellness College does not issue transferrable credits for courses completed during studies. A student applying to transfer to another educational institution must work with that educational institution to have prior credits recognized.
DISMISSAL AND CODE OF CONDUCT POLICY
Rhodes Wellness College expects each student to adhere to the Code of Conduct. The Code of Conduct governs behaviour toward students, staff members, and clients who are being treated by a student as fulfillment toward a credit in the program. If needed, a student should request clarification about the Code of Conduct from the Senior Educational Administrator or President.
Code of Conduct
Rhodes Wellness College expects each student to:
- Attend school in accordance with the Attendance Policy;
- Treat every student, client and each staff member with respect;
- Dress according to the school’s dress code as outlined in the Student Handbook;
- Treat school property with respect;
- Complete all assignments and examinations on time.
- The institution prohibits:
- disruptive or offensive classroom behavior;
- bringing a weapon of any kind (i.e. knives, guns, etc.) to school;
- bringing to the College or to a College event held elsewhere an alcoholic beverage, marijuana or any mood-altering substances prohibited by law;
- arriving on campus or a College event held elsewhere under the influence of an alcoholic beverage, marijuana or any mood-altering substances prohibited by law;
- making sexual, disparaging, or otherwise inappropriate remarks concerning another student, client, or staff member’s appearance, gender, ethnicity, race, religion or sexual orientation.
- abusive behavior toward another student, client or staff member, including bullying or any other form of intimidation. Abusive behavior includes, but is not limited to, physical, emotional or verbal abuse; and
- any other conduct determined by the College to be damaging or otherwise detrimental to another student or staff member of the College.
- Students must not become involved in sexual relationships with other students, clients, and staff members for the duration of their program.
- Note that this rule exists to maintain the safety, trust and integrity of group dynamics during experiential lessons and exercises. This rule is also fundamental to the development of strong ethical and professional boundaries.
- Note that students involved in sexual relationships with other students who are NOT in their current course may face schedule adjustments or program completion delays if such a relationship impacts their ability to comply with this rule.
- Each class may collectively create additional rules of conduct for their class.
The College will immediately dismiss a student without a warning letter or probationary period if the student commits any of the following:
- Sexual assault or harassment against another student, client, or staff member.
- Physical assault, or any other violent acts committed or threatened against another student, client or staff member.
- Vandalism of College property.
- Theft of property belonging to another student, to a staff member or to the College.
If a student, client or staff member has a concern about another person’s conduct within the College, the individual should refer that concern to the Senior Educational Administrator in accordance with the Dispute Resolution Policy.
GOOD STANDING POLICY
The Good Standing policy sets out the general requirements for a student to continue study at the College. For this purpose, “good standing” means good academic standing, good financial standing, and good citizenship standing.
Good academic standing. To be in good academic standing, a student must
- Meet all requirements of the Assignment Completion Policy;
- Meet all requirements of the Attendance Policy; and
- Maintain a minimum Grade Point Average (GPA) of 2.0
A student who is not in good academic standing is subject to the Academic Probation Policy.
Good financial standing. To be in good financial standing, a student must pay his or her tuition on time. The student must not carry an outstanding balance from the previous semester of more than $2000. If, at any time before graduation, a student owes more than $2000 to the College, the College reserves the right to place the student on probation until the balance has been returned to $0. If a student is on probation, the College may bar the student from any College function, including any or all of the following:
- one or more courses;
- one or more course-related activities (e.g., clinic hours, practicum, etc.);
- one or more social activities;
- graduation ceremonies, and
A student who otherwise completes all graduation requirements but who, at the graduation date owes less than $2000 to the College, may participate in graduation activities if the student has previously arranged with the College, in writing, a payment plan to pay the outstanding balance within three months of the student’s graduation date. If, within three months after the student’s graduation date, the student does not pay the amount due to the College in accordance with the written payment plan, then from the date of that default, the balance will accrue an interest rate of prime + 2% per month. If, six months after a student’s graduation date, the student still owes a balance to Rhodes Wellness College, the College reserves the right to assign the debt to a collection agency to collect the debt from the student. Part-time students on payment plans will be in default and subject to the interest rate and collection agency upon the final date of the original payment plan, not upon graduation.
Good citizenship standing. To be in good citizenship standing, a student must meet all the requirements of the Code of Conduct Policy and the Student Handbook. A student who is not in good citizenship standing is considered in breach of their student contract and subject to the relevant disciplinary actions.
DISPUTE RESOLUTION AND GRADE APPEAL POLICY
Rhodes Wellness College provides an opportunity for individuals – students, staff members, or clients who are being treated by a student as fulfillment toward a credit in the program – to resolve disputes of a serious nature and grades appeals in a fair and equitable manner.
The policy applies to all Rhodes Wellness College students who are currently enrolled or were enrolled 30 days prior to submitting their concern to the Senior Education Administrator. Individuals will not be subject to any form of retaliation as a result of filing a complaint. “The complainant” is defined as the individual making the complaint and the “the respondent” is the individual that the complaint is against.
Procedure for Disputes:
- When a concern arises, the complainant should address the concern with the individual most directly involved. If the complainant is not satisfied with the outcome at this level, the complainant should put his/her concern in writing and deliver it to the Senior Education Administrator.
- The Senior Education Administrator will arrange to meet with the complainant to discuss their concern and desired resolution as soon as possible or within five school days of receiving the complainant’s written concern.
- Following the meeting with the complainant, the Senior Education Administrator will conduct whatever enquiries and/or investigations necessary and appropriate to determine whether the complainant’s concerns are substantiated in whole or in part. Those inquiries may involve further discussion(s) with the complainant either individually or with appropriate Rhodes Wellness College personnel. Where safety or fear of retaliation by the respondent is a concern, the complainant may request to remain anonymous to the respondent. The Senior Education Administrator will advise the complainant if this request is granted and will ascertain whether the complainant wishes to continue.
- The necessary enquiries and / or investigations shall be completed and a response provided in writing to all involved as soon as possible but no later than forty-five days following the receipt of the complainant’s written concerns. One of the following may happen:
- If it is determined that the complainant’s concerns are not substantiated the College will provide a written explanation of decision & deny complaint; or
- If it is determined that the complainant’s concerns are substantiated in whole or in part, the College will propose a resolution.
The response should specify that the complainant has five school days to appeal the decision. A copy of the decision and all supporting materials shall be given to the complainant, a copy will be placed in the College’s Conduct File and respondent’s file, and the original will be placed in the complainant’s file.
- If the complainant is not satisfied with the determination of the Senior Education Administrator the complainant must advise the Senior Education Administrator as soon as possible but within five school days of being informed of the determination. The Senior Education Administrator will immediately refer the matter to the President or Vice-President of the College.
- The President or Vice-President of the College will review the matter and may meet with the complainant as soon as possible but within five school days of receipt of the complainant’s appeal.
- The original decision will either be confirmed or varied by the President or Vice-President in writing within 5 school days after meeting the complainant. At this point the College’s Dispute Resolution Process will be considered complete.
The individual making the complaint may be represented by an agent or a lawyer.
The complainant, once the dispute resolution process is complete, may file a complaint with PTIB if he/she feels the college misled the complainant regarding the college or any aspect of its operations.
Procedure for Grade Appeal:
- If a student is dissatisfied with a grade received and can provide evidence that a higher grade is warranted he/she should discuss with his/her instructor. The instructor will reconsider the grade and, if warranted, assign a different grade.
- If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she may submit a written appeal to the Senior Educational Administrator if the grade in question forms part of an assignment, exam or other course component equal to at least 15% of the course grade or if the outcome of the appeal will determine whether the student will pass the course.
- Where applicable, the Senior Educational Administrator will obtain from the instructor a copy of the assignment/test in question and a copy of assignments/tests from other students representing the highest and lowest marks obtained, and will have another instructor conduct a review.
- If the assessment achieves a higher grade on re-mark, the higher grade will be assigned to the student. If the assessment achieves a lower grade on re-mark, the lower grade will be assigned to the student.
- If the grade in questions involves a behavioral test or course component other than an assignment or test, the Senior Educational Administrator may re-test the student or review the student’s evidence presented for appeal and dismiss the appeal or assess and assign a higher or lower grade.
- Once the re-assessment is complete, the Senior Educational Administrator will review the process and, once his/her review is complete, the grade will be considered final and cannot be appealed.
- The decisions on the grade appeal will be provided to the student within 30 school days of Rhodes Wellness College’s receipt of the written complaint.
LANGUAGE PROFICIENCY ASSESSMENT POLICY
Rhodes Wellness College provides all of its instruction in the English language. A student whose first language is not English must successfully complete a Language Proficiency Assessment prior to enrolment to ensure that they have sufficient proficiency in English to succeed in their studies. The language proficiency requirements apply to all programs at Rhodes Wellness College and may not be waived by either the College or the student.
Before enrollment, each applicant must have an interview with one of the College’s admissions representatives. In person interviews are preferred, but Skype or similar software may be used. The applicant will also be asked to provide one of the following supporting documentation:
- Test of English as a Foreign Language (TOEFL) with a minimum score of 78 (internet-based).
- Test of English for International Communication (TOEIC) with a minimum score of 700.
- Canadian Academic English Language Assessment Test (CAEL) with a minimum score of 70.
- International English Language Testing IELTS (academic version) with a minimum score of 6.5 overall, and no one score less than 5.5.
- Two years of high school in Canada, including a minimum final mark of C+ in English 12 or equivalent in another country where English is the primary language of instruction.
- Two years post-secondary enrollment at an English-speaking institution
PRIOR LEARNING ASSESSMENT POLICY
A currently enrolled student who meets the following requirements may be permitted to challenge a course at Rhodes Wellness College on the ground that the student has already received comparable training and can demonstrate a thorough knowledge of the relevant subject.
A student who successfully challenges a course at Rhodes Wellness College shall receive credit for that course as if they had attended the course and successfully passed it.
- The student must submit a written request to challenge a course to the Course Instructor or the student’s Admissions Adviser not less than 10 business days prior to the start date of the course. The student must provide supporting documentation in the form of course outlines and transcripts.
- The student’s request must include documentation to establish that the student has previously received formal training at another accredited institution in the same subject matter covered in a course at Rhodes Wellness College. At a minimum, that documentation must include from the other institution:
- the course outline or its equivalent for the earlier training, plus
- an original transcript issued by the other institution showing the student’s mark in the course;
- The Senior Educational Administrator will review the student’s documentation. The Senior Educational Administrator may request further documentation.
Within ten business days from the date on which the College receives the last of all required information from the student, the Senior Educational Administrator shall provide to the student the Senior Educational Administrator’s written decision whether to permit the student to challenge the course. The Senior Educational Administrator shall also place a copy of the decision in the student’s file.
REFUND AND WITHDRAWAL POLICY
- For the purposes of Rhodes Wellness College’s refund policy, we use these definitions:“effective contract date” means in a student enrollment contract the later of:
- The date the student, or the student’s representative signed the contract, or
- The date the institution signed the contract.
“contract start date” means in a student enrollment contract the date on which the student’s program of instruction or other activity begins.
“contract end date” means in a student enrolment contract the date on which the student’s program of instruction or other activity ends.
The Private Training Act Policy Manual dictates the refund policy of Rhodes Wellness College, as follows:
- If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
- the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
- the student, or the student’s parent or legal guardian, signs the student enrollment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrollment contract and the contract start date; or
- the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
- The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
- If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
- Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
- more than seven days after the effective contract date and
- at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrollment contract, to a maximum of $1,000.
- less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrollment contract, to a maximum of $1,300.
- after the contract start date
- and up to and including 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrollment contract.
- and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrollment contract.
- more than seven days after the effective contract date and
- Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
- equal to or before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrollment contract.
- after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrollment contract.
- If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
- the student has completed and received an evaluation of his or her performance for at least 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrollment contract, or
- the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrollment contract.
- The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
- Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
- of the date the institution receives a student’s notice of withdrawal,
- of the date the institution provides a notice of dismissal to the student,
- of the date that the registrar provides notice to the institution that the institution is not complying with section 1(c) or 2 of this policy, or
- after the first 30% of the hours of instruction if section 3 of this policy applies.
- If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
- the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit,
- or the program is provided solely through distance education.
- For the purposes of Rhodes Wellness College’s refund policy, we use these definitions:“effective contract date” means in a student enrollment contract the later of:
Students are able to make payments via electronic funds transfer, bank draft, money order, credit card, cheque or cash (with some restrictions). Rhodes Wellness College will make every effort to ensure it is not a conduit for money laundering. While students need to be provided with the ability to pay their student fees utilizing various methods, to ensure payments are coming from legitimate sources and to protect students from the dangers that inherently can come from carrying large amounts of cash, Rhodes Wellnes College will not accept cash payments of over $2500. Rhodes also reserves the right to ask for any student to submit any or all payments utilizing a method of payment other than cash.
SPECIAL NEEDS ACCOMMODATION POLICY
Where a student has a special physical, medical or academic need, whether the need is self-identified or identified by a health-care professional, the student may inform the College about that need prior to entering into a student contract with the College. This identification will allow both the student and the College to assess whether, and to what extent, the College can reasonably accommodate the student’s need within the experiential and academic programs offered by the College.
If a student self-identifies as having a special need, the student must:
- Meet admission requirements;
- Inform the College in a timely manner prior to entering into a student contract;
- Upon request by the College, provide to the College credible and sufficient documentation to verify the student’s legitimate need, including medical documentation where applicable;
- Provide details regarding the student’s abilities and the effects of any disability;
- Cooperate reasonably in the accommodation process; and
- Accept a reasonable proposal by the College to accommodate the student’s need.
Where a student self-identifies as having a special need, Rhodes Wellness College will:
- Seek credible and sufficient documentation to verify the nature and extent of the student’s legitimate need, including medical documentation where applicable;
- Solicit reasonable details regarding the student’s abilities and the effects of any disability;
- Act in good faith to develop an accommodation plan for the student if the College can reasonably accommodate the student’s need;
- In considering any proposed accommodation plan, the College must:
- Ensure that academic standards are maintained;
- Consider the resources reasonably available to the College;
- Be practical, while remaining open to innovative ideas;
- Consider the impact of the proposed accommodation, directly and indirectly, upon other students, including their learning outcomes, rights and morale; and
- Consider the impact of the proposed accommodation, directly and indirectly, upon the College’s staff; and
- Document the accommodation process.
WORK EXPERIENCE AND FIELD PLACEMENT POLICY
Rhodes Wellness College works with students to assist them to obtain work experience placements. We ensure that work experience placements provide an opportunity for students to enhance the skills learned throughout completion of a program of study.
Rhodes Wellness College works with work experience placement hosts to evaluate the student’s performance during a work experience placement. Work experience placements are sought through networking and direct contact by students and College staff.